Andrés Beltré

Experience

Staffbase

New York, NY

Advanced Technical Consultant

July 2024 — Present

Technical Onboarding Engineer

Oct 2022 — July 2024

—Lead end-to-end technical implementations for Staffbase's largest enterprise customers, running discovery workshops, making architecture decisions, and owning projects from inception through launch.
—Design and implement integrations with enterprise systems including Azure AD/Entra ID, Okta, SAP, Workday, and ADP, ensuring secure environment setup and governance alignment across identity and SaaS integrations.
—Build and ship custom widgets with TypeScript, React, and the Staffbase Widget SDK alongside API-driven solutions that turn complex business requirements into scalable, tailored platform experiences.
—Guide enterprise customers on maximizing Staffbase APIs and SDKs for their use cases, reviewing implementations and ensuring technical best practices are met.
—Troubleshoot SCIM provisioning, SSO (SAML/OIDC), and directory sync issues across identity providers including Okta, Azure AD, and Active Directory.
—Present technical architecture and deployment plans to diverse stakeholder groups including IT architects and C-suite executives.
—Identify and remove technical roadblocks for organization-wide platform rollouts, collaborating cross-functionally with Product, Sales, and Customer Success teams.
—Partner with Product and Engineering teams to advocate for customer needs, translating real-world implementation challenges into actionable roadmap feedback.

Saratoga Springs, NY

Senior Client Support Technician

Oct 2020 — Oct 2022

Client Support Technician

Aug 2019 — Oct 2020

Client Support Specialist

May 2018 — Aug 2019

—Collaborated with the VP of Operations to fully rebuild MeetMax's marketing website, contributing to frontend development using Hugo, Firebase, Bootstrap, and jQuery.
—Built and maintained mobile-responsive client sites using Bootstrap and jQuery, applying Template Toolkit customizations to deliver data-driven page logic and dynamic content.
—Led a Python automation project that reduced data processing time by 80%.
—Conducted technical discovery calls with new clients to gather implementation requirements, configured software instances to spec, and demonstrated API capabilities against real client scenarios.
—Trained new hires on client interaction standards, advanced implementation workflows, and customization best practices.
—Gathered and reproduced client-reported bugs across QA environments, writing detailed bug reports with video documentation to streamline engineering reproducibility.

Saratoga Springs, NY

Interactive Developer Intern

May 2017 — Aug 2017

—Developed and tested landing pages and HTML emails using HTML, CSS, and JavaScript, collaborating cross-functionally with designers and copywriters to resolve bugs and improve UX.

Education

Saratoga Springs, NY

B.A. in Computer Science

May 2018

Scholarships: Albert Shanker College, HEOP, NYS Merit
Coursework: Java Web Dev & Data Security, Data Structures, Programming Languages, Algorithms

Nagoya, Japan

Study Abroad

Sept — Dec 2017

Phone